Privacy Policy for InboxAmigo

Last Updated: 2024-11-13

Thank you for visiting InboxAmigo ("we," "us," or "our"), a product of Vol Labs FZCO. This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our services.

By accessing or using InboxAmigo, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our services.

1. Information We Collect

1.1 Personal Data

We collect the following personal information from you:
- Name: To personalize your experience and communicate with you effectively
- Email: To provide our services, send important information, and communicate with you
- Payment Information: To process your subscription payments securely (processed through trusted third-party payment processors)

1.2 Non-Personal Data

We use web cookies and similar technologies to collect non-personal information such as IP address, browser type, device information, and usage patterns. This helps us enhance your experience, analyze trends, and improve our services.

2. Purpose of Data Collection

We collect and use your personal data to:
- Provide and maintain our services
- Process your payments and subscriptions
- Send service updates and administrative messages
- Provide customer support
- Improve and optimize our services

3. Data Protection and Storage

We implement robust security measures to protect your personal information:
- All data is encrypted in transit and at rest using industry-standard encryption protocols
- Access to sensitive data is strictly controlled and monitored
- Regular security audits and updates are performed to maintain data safety
- We maintain strict access controls and authentication mechanisms

3.1 Google Workspace Data Handling

When using Google Workspace APIs:
- We do not store or retain any sensitive email contents or message data
- Email data is only processed in real-time to provide our services
- All temporary data processing is done securely and immediately discarded
- We explicitly affirm that any data accessed through these APIs is not used to develop, improve, or train generalized artificial intelligence (AI) and/or machine learning (ML) models
- Data accessed through Google Workspace APIs is strictly used for providing our core services to users and in accordance with Google API Services User Data Policy

3.2 Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our services, conducting our business, or serving our users, but only to the extent necessary and under strict confidentiality agreements.

4. Children's Privacy

InboxAmigo is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

5. Updates to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of any material changes via email or through our services.

6. Contact Information

For questions or concerns about this Privacy Policy, please contact:

Vol Labs FZCO
PREMISES NO. 28883 - 001
IFZA BUSINESS PARK, DDP
Dubai, United Arab Emirates

By using InboxAmigo, you consent to the terms of this Privacy Policy.